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Best Conflict Coaching Certification Programs

Conflict coaching certification programs can provide you with the skills and knowledge you need to help people resolve conflict positively. These programs offer various training options so that you can find the perfect one for your needs.

Whether you’re looking for a comprehensive program or something shorter, we have explained some of the best options available.

Best Conflict Coaching Certification Programs Conflict Coach

Also, we’ll go through the basics of conflict coaching and what you need to understand before opting for a certification program. Let’s get started.

In Brief: Best Conflict Coaching Certification Programs

What Is A Conflict Coach?

A conflict coach is a person who helps others become more comfortable and successful in managing their conflicts. A conflict coach is not a mediator or arbitrator but someone who supports the individuals involved in a conflict to serve their own needs and interests better while developing creative ways to satisfy everyone’s concerns.

In short, they help people gain enough understanding about themselves and others to develop effective ways of working through disagreements for themselves.

What Does A Conflict Coach Do?

A range of services may be provided by coaches who work with organizational leaders, teams, and individuals on personal growth issues related to conflict management.

These relationships are typically long-term and designed to help individuals become more effective in their working relationships with others, both internally and externally.

• A conflict coach will work individually with a person who is being politically marginalized within an organization due to their style of dealing with conflict.

• The coach may train groups on how they can deal with difficult people issues such as gossiping, backstabbing, political infighting, etc., thus creating greater cohesion among those involved.

• In addition, the coach might provide coaching to a team encountering difficulties in working together effectively because of unresolved conflicts between some team members.

• Finally, coaches may help an individual contractor design a plan for effectively working with a problematic person who will substantially impact the contractor’s ability to complete their job.

Do You Need Certification To Become A Conflict Coach?

It’s not mandatory to get a certification to become a conflict coach. Many coaches are not certified but have extensive experience in this area, thus earning the trust of their clients and peers.

But people who want to specialize in this field may choose to earn certification in coaching.

There are several coaching organizations that provide professional certifications, such as the International Coach Federation (ICF) and the International Association of Coaches (IAC). In addition, many schools and online platforms (Udemy, Coursea) offer certificates in areas related to conflict coaching.

What Are The Best Conflict Coaching Certification Programs?

Some of the best certification programs in which you can enroll include:

1. Conflict Management with Emotional Intelligence

This program will provide you with the tools to manage emotional intelligence in an individual, team, or group context.

You’ll learn how to use emotional intelligence to analyze workplace situations, build strong internal motivation for change and communicate effectively. Learn how your peers are using emotional intelligence at work every day.

3.5 hours on-demand video

10 articles

Full lifetime access

11 downloadable resources

Access on mobile and TV

Certificate of completion

By studying this course, you can increase your capacity to understand emotions as they occur in daily working life, both within yourself and others. Strong interpersonal relationships lead to greater productivity and harmony in the workplace.

Conflict can arise when different people see things differently, so learning to handle conflict well is essential for any professional who wants their voice heard above all other noise at work.

Mainly, this course is designed to help students prevent and resolve workplace conflict. The program covers the following topics:

• Understanding conflict, types of conflict, causes, and rules of assertiveness

• Identifying personal triggers for reacting poorly in a conflict situation

• Managing emotions during a conflict

• Negotiating effectively (the art of self-expression)

• The Thomas-Kilmann Conflict Mode Assessment

• Overcoming cultural barriers to effective communication

• Pros and cons of different communication styles

• Resolving common conflicts at work, including interpersonal problems, salary disputes, office politics, poor teamwork, performance issues.

• The program also briefly handles working relationships with difficult superiors or coworkers. It refers to “difficult people” by showing strategies that they can use to remove the “negativity” from interpersonal conflict.

The course contains lectures, quizzes, interactive exercises, and downloadable resources for better understanding.

Completing the program will give students a thorough grounding in managing workplace conflicts with emotional intelligence and facilitate the development of versatile and adaptable skills that transcend specific organizations and industries.

So, you want to take this course? Well, go ahead. It’s available on Udemy and SkillShare at an affordable price.

2. Become a Master at Conflict Management at Home or Work

You will learn more about conflict management, how it influences your personal and professional life, the advantages of managing conflicts well, how to deal with stress during negotiations, who can benefit from this training, and what strategies to use.

4.5 hours on-demand video

31 downloadable resources

10 Articles

Full lifetime access

Access on mobile and TV​

Certificate of completion

This certification program will teach you effective strategies for resolving disputes at home with friends and family members and in the workplace, where many people have different personalities.

• You will become known as a person who knows how to manage conflicts effectively so that everyone feels comfortable throughout any disagreement or discussion.

• You will learn how to resolve conflicts without feelings of hostility or vengeance.

• It is for individuals who wish to know the best ways to handle conflict. Especially those with different opinions about what has occurred, what steps should be taken, and who is to blame.

• This course is designed to expand your knowledge of conflict management and apply new concepts to control the escalation of conflicts.

• It will teach you how to get fast results, resolve conflicts quickly and avoid escalating minor issues into major problems.

• You will learn techniques of negotiation for any situation: face-to-face negotiations, phone and email negotiations, and even negotiating with yourself.

It will also help you figure out what kind of negotiation is best for the situation you are facing (compromising, agreeing on shared solutions, or creative solutions) and provide you with several conflict management techniques suitable for certain types of people. With 10 articles and 31 downloadable resources, it’s a great program to get started.

3. Complete Guide to Conflict Management in the Workplace

Creating a harmonious work environment is one of the most critical factors in achieving employer success. When team members fight constantly, productivity suffers, and clients are unhappy.

Fortunately, conflict management strategies can help resolve disagreements between employees so that businesses can grow instead of stagnating.

2 hours on-demand video

23 downloadable resources

23 Articles

Full lifetime access

Access on mobile and TV​

Certificate of completion

• The program aims to help managers, leaders, and team members build a strong foundation for managing conflict.

• In addition, the program’s goal is to teach you how to identify barriers that prevent employees from resolving their conflicts successfully on their own.

• Employees will no longer have to rely on management intervention as often by addressing those barriers head-on through effective training, coaching, and mentoring programs.

• A better understanding of why workplace disagreements occur can also lead to a greater appreciation of differences among people. It can help create a more tolerant, accepting workplace where everyone feels welcome and valued regardless of who they are or what they do.

• It is designed for administrators, managers, and trainers to develop skills necessary for taking control of workplace issues involving employees struggling to get along with each other.

The program teaches students what goes on behind the scenes when disagreements turn into conflicts that escalate into full-blown disputes. Participants will learn how best to avoid or de-escalate problems before getting out of control.

It consists of downloadable resources., exclusive online access to training videos, and follow-up support materials. You also gain a complete certificate of completion in the end.

4. Mastering Conflict Management and Resolution at Work

This online certification program offers an engaging and supportive environment to help you develop the necessary skills for managing conflict in the workplace. You will learn about mediation, negotiation, communication styles, cultural differences, teamwork principles, and more. Interaction with other participants is emphasized through discussion posts and role-playing exercises.

1 hours on-demand video

1 downloadable resources

1 practice test

Full lifetime access

NASBA CPE credits: 2.0​

Certificate of completion

Participants can build relationships with each other during this interactive learning experience. Also, you’ll learn about:

• How to identify conflict and effective ways of dealing with it

• Different perspectives in conflict resolution & how they affect outcomes

• The impact that diversity can have on workplace relationships

• Communication styles that enhance teamwork and build rapport with others

• How cultural differences can lead to misunderstandings and miscommunications about expectations and behaviors in the workplace.

It will help you make better decisions by teaching you when to call a meeting, what kind of meeting structure is best for different arrangements, and how to use active listening skills when they are most needed during a heated discussion.

Also, how to deal with verbal attacks from other parties that escalate the meeting, manage your anger and frustration during a session, and follow up on negotiations. This program is self-paced so that you may complete the lessons at your convenience.

5. Conflict Transformation

It is a 4-module online certificate program in conflict transformation that provides fundamental concepts and foundations training. Also, it includes theories and applications of transformational peacebuilding, dialogue facilitation, and mediation for everyday life at work, home, or anywhere else.

Time: Approx. 17 hours to complete

Level: Beginner

100% online

English Language

Shareable Certificate

Flexible to access

It is designed for anyone interested in deepening their understanding of conflict transformation theory and practice, including:

• Social entrepreneurs who want to add a tool-set to their strategic approach to social change

• Human service professionals wanting an introduction to transforming conflicts at work

• Educators interested in bringing conflict transformation concepts into the classroom

• Mediation trainers wishing to improve their skills in dialogue facilitation and transformative mediation

• Religious leaders are looking for a new way of working with congregations in times of conflict.

• It’s also ideal for organizations that wish to train their staff in peacebuilding and conflict transformation concepts.

The program is designed to be flexible enough to accommodate curriculum for any setting, from classrooms and retreats to conferences and online courses.

How Do You Become A Certified Conflict Coach?

To become a conflict coach, there are different levels of certification. Each certification provides different levels of knowledge and training on conflicts.

For example, If you want to work with individuals or families specifically, additional certifications are available for these areas.

Candidates must have completed both basic and advanced conflict coaching training to be eligible for the certificate. They also will undergo an assessment of their work as a conflict coach through all stages of the CCM model by conducting 4–6-hour long sessions.


We have given you a list of the best conflict coaching certification programs out there. If you want to learn more about how to be an effective coach, it is worth looking into one or two of these courses.

We hope that this post has been helpful and informative for anyone who was interested in learning more about the different options available when deciding on which type of training they would like to pursue.

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