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How to Structure Your Coaching Session in 5 Steps (+Template)

How to Structure a Coaching Session:
  • 🤝 Introduction (5 minutes): Set a welcoming tone to build rapport, briefly outline the session’s agenda, and ensure alignment on goals. Start with a positive interaction to foster an open, communicative atmosphere.
  • 🔍 Review Phase (10 minutes): Celebrate successes and review progress since the last session. This segment is key for motivating the client and reaffirming their efforts and achievements.
  • 🗣️ Main Discussion (30 minutes): Look into the client’s current challenges and goals. Facilitate a discussion that encourages the client to discover solutions.
  • 📝 Action Plan (10 minutes): Convert the discussed strategies into specific, measurable, and achievable actions. Clearly outline the steps the client should take post-session to progress towards their goals.
  • 🔄 Conclusion (5 minutes): Summarize the session’s key points and decisions, and express appreciation for the client’s efforts. Reinforce your support and boost their morale as they continue their journey.

The Structure for a Coaching Session

The structure of a coaching session can be thoughtfully organized into distinct segments. This approach helps ensure the best possible outcomes for your clients.

Begin with an introduction where you establish rapport, followed by a review of progress, a main discussion of current challenges and goals, and the development of an action plan. It should conclude with a summary and an affirmation. 

I suggest you allocate specific minutes to each part to ensure a smooth flow and comprehensive coverage of all essential areas.

Clients are paying you, and you have to make it worth their time. I follow this sequence, and it has helped me make that one hour valuable for my clients. Borrow a page from my book. 

Here’s what I follow: 

steps to structure a coaching session

#1 Introduction (5 minutes)

Begin each coaching session by establishing a warm and welcoming environment to build rapport with your client. Start on a positive note. This sets the tone for the session. 

Here, you briefly state the agenda and the goals for the meeting. This is to ensure both you and your client are aligned and focused from the start. This phase helps create an open and comfortable space for the client to express themselves freely.

I like to begin my session by saying, “Hi, how are you today? I’m excited to work with you and see what we can accomplish together.”

#2 Review Phase (10 minutes)

After the introduction, I dedicate 10 minutes to reviewing any progress made since the last meeting. Discuss any changes or new developments that have occurred. This is a valuable time to celebrate successes, however small, and realign goals if necessary. 

It’s important to acknowledge the effort put in by the client, as this reinforces positive behavior and motivates them for future tasks.

If this is your first call with them, use this time to get to know them and their problems better.

#3 Main Discussion (30 minutes)

This is the core of the coaching session. This is where you need to engage in a deep and focused discussion about the client’s current challenges and aspirations. 

Explore these issues thoroughly to understand their nature and impact on the client’s goals. 

I never give the answers to my clients. The idea is to help them find the solution on their own and offer guidance. Collaborate with your client to brainstorm potential solutions and strategies. 

Be a partner in their improvement journey, not their dictator. This collaborative approach helps empower your client. They become an active participant in finding solutions rather than just a recipient of advice.

#4 Action Plan (10 minutes)

After identifying potential solutions, the next step is to transform these ideas into actionable steps. Clearly outline what the client needs to do following the session. 

These actions should be specific, measurable, and achievable; they should also be aligned with the client’s overall objectives. This clarity helps your client leave the session with a clear sense of direction and the tools necessary to move forward.

Learn how to create an effective action plan by Brian Tracy himself:

#5 Conclusion (5 minutes)

I conclude the session by summarizing the key points discussed, including any decisions made and the agreed-upon action steps. 

Make sure to appreciate the client’s efforts. Make them feel seen. 

I always reaffirm my support and confidence in their abilities, letting the client know that they are making progress. This boosts their morale and reassures them of your commitment as their coach.

Adopting this sequence will undoubtedly soar your coaching business to new levels of success.

Post-Session Steps 

After each coaching session, set clear, achievable goals for both the client and you. Why? Because it keeps both of you focused and on track.

Plus, don’t forget to check in regularly. These feedback sessions are golden opportunities to adjust your game plan and keep the flow going. This feedback will help you structure your future coaching sessions.

With this structured approach, your sessions will not only be productive, but your clients will also leave feeling empowered and ready to tackle their challenges. 

Tips for Running a Successful Coaching Session

Here are six practical tips that I use in my own coaching sessions to help you conduct successful sessions:

#1 Ask Powerful Questions

Coaching questions are a fundamental aspect of any effective coaching session. When I ask my clients questions, I make sure to keep them open-ended and thought-provoking. 

By asking powerful coaching questions, you can help clients explore their thoughts and feelings, clarify their needs, and uncover solutions to their challenges. These questions foster greater clarity and help clients connect their goals to their larger life themes. 

Here are five powerful coaching questions I often use to lead a coaching session:

  • “What has been on your mind most prominently since our last session?”
  • “What success from the past week would you like to build on today?”
  • “Where do you feel the most challenged right now?”
  • “How does this goal align with your values and long-term objectives?”
  • “What would you like to accomplish in today’s session to feel it was successful?”

#2 Try Goal-Setting Models

Coaching models like SMART, GROW, and CLEAR provide structured approaches to setting effective goals. 

The idea is to create a clear and actionable path for clients that aligns with their objectives. 

Each model offers a different lens through which to view goal setting:

There are more coaching models like WOOP, Oscar, Solution-focused, CIGAR, FUEL, AOR and STEPPA. I have written a detailed article covering all these coaching models to help you evaluate which one works best for your clients. 

These models encourage a systematic approach to goal setting, ensuring that goals are well-defined and also inspiring and realistically attainable.

My advice – don’t try all models at once. Pick one wisely, depending on the needs of your client and how quickly they want to achieve the outcome. 

#3 Practice Active Listening and Empathy

Active listening is a core skill in coaching and one of the 11 critical component of the International Coaching Federation (ICF) Core Competencies. It involves fully concentrating, understanding, responding, and then remembering what the client says. This practice helps in building a strong, trusting relationship between coach and client. 

When you, as a coach, listen actively, you become better equipped to understand the client’s perspective and provide support that is genuinely reflective of the client’s needs and feelings. 

Empathy goes hand-in-hand with active listening, as it requires you to put yourself in the client’s shoes, promoting a deeper connection and understanding. 

Together, active listening and empathy create a supportive and understanding environment that facilitates meaningful change and growth.

#4. Start and End on a High Note

I have always believed that a coach is also a friend. You have to make friends with your clients. Your aura should exude positivity and give them good energy. 

When I start my sessions, no matter how I am feeling—obviously, I’m human too, and there are days when I don’t feel good—I don’t let my mood dictate my coaching sessions. 

I welcome my clients with a warm smile and an enthusiastic attitude, setting a positive tone and reassuring them that we will get things done today. 

It’s crucial to begin each session by setting a positive, welcoming tone and to end by acknowledging the client’s effort and progress. This practice boosts morale and also leaves the client feeling valued and motivated.

#5. Build Trust and Encourage Openness

A successful coaching relationship is grounded in trust. Make it a priority to establish a safe, confidential environment where clients feel secure enough to share openly and honestly.

I build rapport with my clients by actively listening to them, showing genuine interest and empathy, and being reliable and consistent in my interactions. 

Sharing a bit about myself helps create a personal connection, while positive reinforcement boosts their confidence. 

Encouraging open communication and ensuring confidentiality assures clients that our sessions are a safe space for them to express themselves freely.

#6. Direct the Session’s Focus

As the coach, it’s your responsibility to guide the conversation to ensure it remains productive and aligned with the client’s goals.

Whenever I see we are detracting from the main agenda, I gently nudge the conversation back on track by reminding the client of their goals and the agenda we set at the beginning. 

This approach ensures that our sessions remain focused, allowing us to make the most of our time together.

#7. Take Note of Important Points

During the session, jot down key insights and action items. This helps in tracking progress. You’ll see it will aid you in your preparation for future sessions as well. 

As I coach more than a dozen clients in a single day, I always make notes to ensure I remember important details from each session.

 As your client base expands, you have to become organized to maintain the quality of your coaching and to provide personalized guidance to each client.

#8. Adapt to Different Personalities

Be prepared to meet a variety of personalities. Flexibility in your coaching approach is key to dealing with different client temperaments and perspectives. 

There will be difficult clients, but you know what? The difficult ones often end up becoming your biggest fans if you handle them with patience and understanding. 

Working with them will not be easy, but the effort you put into building a strong relationship and helping them overcome their challenges will pay off in the long run.

#9. Ensure a Constructive Close

Always conclude sessions by summarizing key achievements and next steps. This adds to the session’s value. It gives your client something to look forward to and keeps them committed to their development path with you. 

Here’s what I do: I give them a bit of “homework.” This could be a task or reflection that ties into what we discussed and keeps them motivated toward their goals between sessions. 

This approach keeps the momentum going. You can give them a worksheet to document their goals. I am attaching a template below that you can make use of:

Goal Setting Template

Implementing these strategies in your coaching sessions will greatly improve the structure and outcome of your coaching sessions. Make sure to give it a try!

If you need help structuring your coaching sessions effectively as per your niche, then look no further. We have the tools and resources to design the ultimate coaching program for your session. 

Conclusion

In a nutshell, successful coaching sessions follow an outlined structure: they begin with a positive introduction and end with a constructive close.

Develop open communication, use your flexibility with people, and apply strategic tools in terms of powerful questions and goal-setting models to fully support and become fully effective in your session. 

Use these practices to improve your skills in coaching and visibly see progress in the development of your clients. 

If you have any doubts or need further clarification on these strategies, feel free to leave your questions in the comment section below—I’ll be happy to assist you!

Frequently Asked Questions (FAQs)

What do you do in a coaching session?

In a coaching session, the coach works with the client to identify goals, create actionable plans, and address challenges. The session typically involves discussing progress, exploring solutions to obstacles, and refining strategies to ensure continued growth and achievement.

What are the 5 basic elements of a coaching session?

The 5 basic elements of a coaching session are: 

1. Setting Goals: Establishing clear, achievable objectives for the coaching relationship.
2. Assessment: Evaluating the client’s current situation and identifying areas for improvement.
3. Action Planning: Developing step-by-step strategies to achieve the set goals.
4. Obstacle Management: Identifying potential barriers and finding ways to overcome them.
5. Review and Reflection: Reflecting on what has been learned and accomplished, and making adjustments to the plan as needed.

What should I say in a coaching session?

In a coaching session, it’s essential to ask open-ended questions, provide feedback, and encourage reflection. For example:

1. “What are the key challenges you’re facing right now?”
2. “How do you feel about your progress so far?”
3. “What steps can you take to move closer to your goal this week?”
4. “What have you learned from this experience that you can apply moving forward?”

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