Breakthrough Mastery Certification Privacy Policy

Coach LLC is an accredited member of the Association of Coach Training Organizations and is committed to having a inclusive attitude to everyone, everywhere in the world.

Coach LLC is committed to ensuring that your privacy is protected. Learn more about the information we collect, how we process the data, and how we respect and secure your privacy.

Coach LLC may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated 25th May 2018.

Purpose And Who We Are

The purpose of this Privacy Policy is to describe how Coach LLC (“We,” “us,” or “our”) collects, uses and shares information about you through our online interfaces (e.g., websites and mobile applications) owned and controlled by us, including (collectively referred to herein as the “Site”). Please read this notice carefully to understand what we do. If you do not understand any aspects of our Privacy Policy, please feel free to contact us at [email protected].

Coach LLC is a Limited Liability Company with a principal place of business at 347 Fifth Avenue, Suite 1402, New York, NY, 10016, United States of America. If you reside or are located in the European Economic Area (“EEA”) Coach LLC is the data controller of all Personal Data (defined as any information relating to an individual, whether it relates to his or her private, professional or public life. It can be anything from a name, a home address, a photo, an email address, bank details, posts on social networking websites, medical information, or a computer’s IP address) collected via the Site and of certain Personal Data collected from third parties, as set out in this Privacy Policy.

What Information This Privacy Policy Covers

This Privacy Policy covers information we collect from you through our Site. Some of our Site’s functionality can be used without revealing any Personal Data, though for features or services related to the Online Courses, Personal Data is required. In order to access certain features and benefits on our Site, you may need to submit, or we may collect, “Personal Data” (i.e., information that can be used to identify you). Personal Data can include information such as your name and email address, among other things. You are responsible for ensuring the accuracy of the Personal Data you submit to Coach LLC. Inaccurate information may affect your ability to use the Site, the information you receive when using the Site, and our ability to contact you. For example, your email address should be kept current because that is one of the primary manners in which we communicate with you.

What You Agree To By Using Our Program

Please understand that by submitting any Personal Data to us, you consent and agree that we may collect, use and disclose such Personal Data in accordance with this Privacy Policy and as permitted or required by law. If you do not agree with these terms, please do not provide any Personal Data to us. If you refuse or withdraw your consent, or if you choose not to provide us with any required Personal Data, we may not be able to provide you with the services that can be offered on our Site. Consent can be withdrawn at any time by sending an email to [email protected] and requesting the same. Please note that we may also rely on legitimate interests or fulfillment of a contract to continue processing your data.

What We Do With The Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • We may send you information of offers outside of Coach LLC that will be of your interest.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

How do we maintain confidentiality and your privacy

We will not share any information about you to any of your peers. However there are certain sections of our Breakthrough Mastery Certification program that requires us to disclose some of your information with your peers or your mentors.

The information that may be shared are

  • Your Facebook profile, through which the community members  (You will be given access to our Facebook community) including your peers may contact you.
  • Your name and email address through which you can contact your peers for roleplays.

These information will only be shared if you

  • Want to join our Facebook community.
  • Want to roleplay with other members.

Anyone who opts into our program agrees to the above and must contact us if they do not want to join our community or do roleplays.