Employee coaching is a process to build high-skilled employees. The coaching process focuses on raising the potential of the employees. It helps in building effective team members. Employees are the core of any organization. If employees are productive and satisfied it will lead to the growth of the organization.
Employee coaching makes sure that the employees are in line with the goals of the company. An employee coach motivates and supports the employees to give their best. Coaching prepares the employees to perform under pressurized situations and adapt to unpredictability.
Do you think you can coach employees?
Are you aware of the organizational dynamics?
Will you be able to build efficient employees?
Yes? That’ great!
Then why not become an employee coach and convert your passion into a profession?
In this article, we will discuss everything around employee coaching. Before we dive in, let’s first understand what exactly is the meaning of employee coaching.
What is Employee Coaching?
Employees make the core of any organization. The skills of the employee help the organization to grow. To achieve its goals a company must have proficient employees. That’s where employee coaching comes into play.
Employee coaching helps employees to improve on a personal and professional level. Employee coaching is a process to help employees realize their true potential. Also, the employee coaching process helps the employees to identify their weaknesses.
Employee coaching involves employees to follow an action plan. This action plan is in line with organizational goals. The coaching process makes sure that the employees do their best to achieve their goals. Employee coaches ensure that employees feel motivated for their goals.
Individual performance determines team performance. The team efforts result in determining the success of a company.
Who are Employee Coaches?
Employee coaches are the main drivers of employee coaching. Employee coaches know the challenges of employees while working in a company.
Some qualified coaches undergo strict training and assessments. This helps them to understand the challenges and hurdles that come in the path of employees.
Other employee coaches carry many years of experience while working in business domains. Such employee coaches have a deep understanding of the working of a company. They are well aware of various business domains, organizational culture, etc.
They know what all aspects boost and hamper an employee’s productivity. They value the importance of each employee. They work on individuals so that they can reach their true potential.
Employee coaches have a coaching philosophy around the employee and their individual contributions.
What are the Benefits of Employee Coaching?
There are some amazing benefits of employee coaching. This is the reason that many companies choose it. Let’s look at some such benefits of employee coaching.
Developing high potential employees
Employees build the future of a company. Employees with high potential in a team can increase the pace of growth of the company. Employee coaching helps employees to measure their potential. Through effective coaching sessions and activities, the employees realize their true selves.
Employee coaches work with each employee to understand their working patterns and approach. Such coaches identify what drives the employees the most and what demotivates them. Then the coach coaches the employees to multiply strengths and improve weak points. Employee coaches provide constant support to the employees during the process. They ensure that the hurdles are overcome. They ensure that employees get full freedom to experiment and be creative.
As a result, the employees witness a great improvement in their potential. This in turn adds to the team’s energy and efforts. A team with high potential employees is sure to meet the set targets.
Creating a strong team
One of the main goals of employee coaching is to build an effective team. Team spirit is a must if the organization wishes to grow and achieve its goals.
Employee coaches make the employees realize the importance of “We” instead of “me”. They coach the employees for building a strong team by valuing each other’s efforts. Employee coaching help to connect different departments together. Effective communication lets different teams realize each other’s tasks and hurdles. Coaches help the employees o drive with a common goal rather than individual goals.
A company has many employees with different personalities. Some of the employees may be difficult to work with and they may hinder the team spirit. Employee coaches know how to tackle such employees so that the team’s synergy is not affected.
Developing communication skills
Effective communication is a must for all employees. Without proper communication misunderstandings and conflicts are bound to happen. Employee coaching helps to build effective communication between different teams.
Through individual and team sessions the coach lets employees put their point forward. They coach them the correct way and time to do so.
Enhancing communication channels builds trust. It helps to create a comfortable environment where employees can share their opinions. This adds to the creativity of the employees. The office culture improves when employees feel comfortable to communicate with each other. All this improves the employee’s productivity.
Helping employees to adapt to change
The business landscape is forever changing. The domains are evolving and so the demands of stakeholders. In such an environment of change, it is very important to have employees that are adaptable.
Employee coaching coaches the employee to cop up with the changing requirements.
Along with this, the company may feel to tweak its working methods and approaches. This can happen to meet new requirements and targets. In such a scenario a company will need its employees to switch to a new environment or process or method. Employee coaching coaches the employees to do so.
It is not easy to move from one stable structure to something new. It requires a lot of flexibility and perseverance. Employee coaches help the employees to do so.
Employees who learn to adapt to changing circumstances can face abrupt situations.
Boosting self-confidence of the employees
Not all employees are the same. Not all will have the same level of knowledge or experience. At times, some team members may feel low due to certain weaknesses.
Employee coaching helps such employees to regain their confidence. Coaches make the employees realize their strengths and importance in their organization. Employee coaches make such employees understand their true worth. By appreciating their efforts they make the employees feel confident about themselves. They always show the employees the scope of improvement. They guide them to become better.
Mental healthcare of employees
Different employees deal in different ways with the work-load. Various company’s processes affect different employees in different ways. An employee might feel pressured with the amount of work. They may lack the team’s support. Their energy might get drained and mental health may get affected.
Employee coaches take regular feedback from the employees. They know that if employees work under pressure, it will affect their productivity. They make sure that the employees have good mental health. If not, they make sure that the roadblocks get identified and eliminated as soon as possible.
Strengthening the connection of the employees with the organization
An employee is different from the CEO of the company. It is very obvious that the employees will not have the same dreams and level of dedication that a CEO has. After all, an employee is first working for their own earnings and later for the company.
So, is there a way to make the employees feel more connected to the vision of the company?
Yes, this is possible through employee coaching.
Employee coaches make sure that the employees are clear with the vision of the company. After this, they ensure that the employee feels connected with the company’s goals. They do so by making the employees realize how their contribution matter. When you value the efforts and opinions of the employees they can trust you.
Employee coaches make sure that it is not money that is driving the employees. They build the employees in a way that they realize that the goal of the company is one of their own goals. In this way, employees feel more connected to the company. They realize that performing well will improve their own professional and personal growth. In this way, an employee’s job becomes the employee’s duty.
How is Employee Coaching Different from Mentoring?
Coaching and mentoring are often compared. Many confuse that both of these programs are similar. That’s not the case. Coaching is different than mentoring. It is important to understand the difference between these two coaching programs.
Coaching relationships are shorter. Mentoring can take months and years.
Focus on Goals
Coaching focus on the main goals. The motive of coaching is to achieve specific goals related to employee productivity. Mentoring can include other aspects too. Mentoring can have many things to focus on for a longer period of time.
Coaching includes coach-driven relationships by building an action plan for the employees. Mentoring is more about pieces of advice from the mentor. Coaching focuses on getting concrete results at the end of the coaching process.
Even managers and supervisors can mentor employees. People hire coaches from external sources. They are usually not part of the organization.
What are the Top Skills for an Employee Coach?
If you want to become an employee coach you must have the following skills.
An employee coach needs to manage many employees together. Not only employees but different processes and tasks demand strong management skills. If you want to become a management coach it is important that you are an amazing manager. You must be an inspiration for the employees. Employees must learn to manage their own tasks by looking at you as an inspiration.
An employee coach must be able to communicate well with the employees. Efficient communication eliminates misunderstandings and brings clarity in direction. You should be an excellent articulator. You must have a command of both verbal and non-verbal communication.
Along with communication skills, an employee coach must be an active listener as well. Sometimes employees might find it difficult to express their concerns. The employee coach must be able to hear the unheard.
The coach must ask great coaching questions to understand the employees better. Asking and listening helps in building effective communication.
Empathy is one of the most essential coaching skills. Empathy helps the coach to relate to the employee’s current situation. It helps the coach to better connect with the employees and identify the pain points. Empathy will help employees to communicate with you. It will strengthen the bond between you and the employee. This will make the coaching process easier. When the employees trust you, they know that your directions will help them grow.
An employee coach must know team-building strategies. You must have sessions that can help the team members to know each other. Team members must know each other’s core values and working methods.
Employee coaches must coach the employees the foundation of team building. The coach must coach employees to take situational leadership. Employee coaches must train the employees to help other members when required.
It will become difficult for the employee coach to manage many things together. Patience is the most important thing that an employee coach will need now. You may get employees who are rude or who are unwilling to follow your directions. Handle them in a polite way and with patience. Give them the power and time to understand your process and goal. Don’t be bossy in tone or action. Build trust and help them realize that your actions are for their improvement. Soon, you will find them believing your intentions and strategies.
Perseverance is a strong skill that helps while dealing with difficult situations. If you have perseverance then you will not find it difficult to overcome hurdles.
Conflicts are bound to happen in every organization. An employee coach must be able to solve the conflicts in the right manner. You must be able to suggest smart solutions to solve misunderstandings and conflicts. Here are some conflict management tips that you must look at.
Apart from the above skills, you must remain abreast of the recent top coaching trends. Learn the qualities of successful coaches and develop them.
Top strategies for Effective Employee Coaching
Do you want to know what are the top strategies for effective employee coaching?
A few of them are below. Let’s understand them.
Set clear goals
Clear goals are important to build a solid action plan. Make sure that you have clarity while setting individual and team goals. Your team will look upon you for clear directions and advice. If you don’t provide a clear picture then there are chances that employees will fail to achieve the goals.
Be open to employee ideas
To build trust in the employees, it is important for you to listen to them. Welcome their opinions and suggestions. Conduct sessions and ask specific questions to gather their views. In this way, employees will feel comfortable and will be able to connect with you more. When you value their say, they will understand that you listen to them and their views matter to you.
Push employees to their limits
You must make the employees realize that they can do far better than the current performance. You must praise the employees for their efforts and at the same time tell them the scope for improvement. Motivate the employees to take on challenging tasks. If the employees can finish a task in n number of hours, encourage them to finish it in less time. Let the employees realize their true potential by taking them out of their comfort zones.
Create a culture of team feedback
Team feedback is important to make an employee know better about their performance. It is obvious that an employee may not be aware of their own mistakes. When the team provides the feedback, it helps the employee understand their mistakes. This needs to be further worked upon and improved. Such a culture will make sure that all the employees are in tune with the team’s goal and method of working.
Give and take feedback
The employee coach must give individual feedback in a constructive manner. Take care to not scold or be rude to employees while giving feedback. Feedback helps the employees to improve their performance and achieve goals.
Take feedback to know whether employees are happy with your coaching process. You can also take anonymous feedback so that employees feel more comfortable. Taking feedback will help you to understand the loopholes in your coaching approach. Later on, you can work on them and correct them.
An employee coach must motivate and build confidence in the employees. Confidence is the key to success. If the employees have high-spirits they will be up for taking on challenging tasks. Confidence will help the employees to perform in difficult situations.
Ask employees for opinions
Don’t give suggestions and opinions, take them too. Build two-way communication. Don’t be a dictator. Take opinions and tweak your coaching approach or style if you feel like it. Only when employees are happy, your coaching process will succeed.
Don’t do employee’s work for them
Coaching is okay but doing the employee’s work for them is not. You must let the employees do their own tasks and hold them accountable. Building accountability is a key factor to emphasize responsibility. Only when you hold employees responsible for their tasks, they will perform them.
Recognize the efforts of the employees
Appreciate and recognize the efforts of the employees. This boosts the confidence of the employees. When employees feel that you are acknowledging their efforts, they perform better. Unvalued efforts will only demotivate the employees. They will start believing that no matter how much effort they put, it will never get value. This will reduce the spirits of the employees and hamper their productivity.
Always try to support the employees
Be a strong support system for the employees. An employee coach must have a personality that allows anyone to approach them with ease. Employees should come to you during times of need. Understand the hurdles and suggest methods to overcome them. Encourage employees to feel positive and to give their best as per the circumstance. Moral support is very important to make employees feel confident and trust themselves.